Last Updated: May 2025

Privacy Policy

Introduction

This Privacy Policy explains how Renovatepal IT Solutions ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services. Our company is located in Alabang, Muntinlupa City, Metro Manila, Philippines.

Information We Collect

We collect the following types of information:

  • Contact Information: Name and email address through our contact and subscription forms
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited
  • Location Data: General location information when you use our location-based features (city/region level, not precise GPS)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you newsletters and updates (if you subscribe)
  • Improve our website and services
  • Analyze usage patterns to enhance user experience

Third-Party Services

Our website and services integrate various third-party technologies and services, which may include:

  • Map and Location Services: For providing location intelligence and visualization features
  • Analytics Services: To analyze website usage and improve our services
  • Cloud Infrastructure: For hosting and delivering our applications and content
  • AI and Machine Learning Tools: To power intelligent features and automate processes
  • Payment Processors: To handle secure transactions (if applicable)
  • Communication Services: For email newsletters and notifications
  • Social Media Platforms: For sharing content and integration with social platforms

Each third-party service provider has its own privacy policy governing how they collect, use, and process your data. We encourage you to review the privacy policies of these third-party services.

We regularly review our relationships with third-party service providers and may add or remove services as our business needs evolve.

Cookies and Similar Technologies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to our website.

Accessing, Modifying, and Deleting Your Information

You may request to access, modify, or delete your personal information by contacting us at support@renovatepal.com. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Data Breaches

In the event of a data breach, we will take immediate steps to contain the breach, investigate the cause, and notify affected users as required by law.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at support@renovatepal.com or write to us at:

Renovatepal IT Solutions Alabang, Muntinlupa City Metro Manila, Philippines